Frequently Asked Questions
Everything you need to know about your Harlembling jewelry experience.
Does Harlembling jewelry tarnish or change color?
Our jewelry is crafted using high-quality materials including 925 sterling silver and 10k/14k gold. Our silver items are often rhodium plated to prevent tarnishing and ensure a long-lasting, brilliant shine.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout. All orders are processed and shipped from our warehouse within 24-48 hours.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made pieces and certain promotional items may be final sale.
Are your stones real diamonds or moissanite?
We offer a variety of stones including natural diamonds, lab-grown diamonds, and high-quality moissanite. Each product description clearly specifies the type of stone used, and our moissanite passes most thermal diamond testers.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at the time of checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.