Returns & Exchanges
At Harlembling, we want you to be fully satisfied with your jewelry; if you are not happy with your purchase, we offer a 14-day return and exchange window for all items in their original, unworn condition. Please note that custom-made pieces and items marked as final sale are not eligible for return.
Initiate Your Request
Visit our online returns portal or contact our support team with your order number and email address to start the process.
Prepare Your Package
Securely pack your jewelry in its original Harlembling packaging, including all certificates of authenticity and promotional materials.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality assurance team inspects the item, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing